Contact

Email:

pdac.customerservice@desertymca.org

Phone:

760-565-7467

Address:

73751 Magnesia Falls Drive Palm Desert, CA 92260

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Frequently Asked Questions

No diving, running, or rough play allowed.
All swimmers must shower before entering pool.
All children 11 years and younger must be accompanied by a parent or guardian.
Children not toilet trained must wear swim diapers or liner at all times.
Please use locker rooms or Family Changing Rooms to change your child’s suit. Changing on pool decks is prohibited.
No glass, gum, soap, or food allowed in pool area.
Smoking is not permitted on facility property.
Proper swim attire must be worn. No cutoffs or t-shirts allowed
Full face snorkel masks are not permitted
When there are more than 2 swimmers per lanes, everyone must circle swim
Spitting, blowing of the nose or discharging of bodily waste in the pool is prohibited.
Sitting or hanging on float lines is not allowed.
All Lifejackets Must be US Coast Guard-approved for use in the pool.
Lifeguards reserve the right to inspect and apporive any personal lifejacket.
Please obey the lifeguard at all times.

AGE REQUIREMENTS:

*IMPORTANT NOTE FOR PARENTS: Please read the section labeled Youth Swim Policies.

YOUTH POLICIES:
1. General Youth Supervision Policy:
  - Children who have not passed the swim test must have a parent or guardian in the water within arm’s reach at all times regardless of swimming ability.
  - Children under the age of 12 must have a parent or guardian on the pool deck at all times regardless of swimming ability.
  - Children 12 and above may swim without a parent or guardian present.
  - Lifeguards may swim check any child with questionable swimming ability and limit them to specific areas of the pool.
2. Lap Swimming:
  - Youth are allowed to participate in lap swim as long as they are swimming continuously and do not cause a disturbance to other swimmers
  - Lifeguards reserve the ability to swim test any member, at any time.
3. Aqua Fitness Classes:
  - Youth ages 12 and up may participate in aquatic group fitness classes.
  - Lifeguards reserve the ability to swim test any member, at any time.
4. Swim Testing Policies
  - Lifeguards reserve the ability to swim test any member, regardless of age, who we question whether or not may have the ability to be safe in the pool independently.
  - Lifejackets are available to any one that we feel may need additional support in the water.
  - Swim Tests will include the following:
    - Swim the length of the pool using a strong and consistent forward stroke without stopping.
    - Climb out of the pool without using a ladder or the floor to assist you.
    - Jump in feet first.

See Youth Supervision Policies
No noodles, pool floats, or arm floats allowed during Family Swim.
Kickboards may be used as long as they are being used correctly.
Large slides require rider to be 48″ tall. Life jackets, footwear, eyewear and other bulky items and not permitted down the slides.
Lifeguards have the authority to restrict equipment use if members or guests are observed using it improperly.

Water Walking:
- Members may walk or work out in portion of the pool that is not being utilized by Aqua Class
- No Walking in lanes being utilized during Aqua Classes
- Lifeguard reserve the right to politely ask any member to move lanes at any time.
Lap Swimming:
- Lap Lanes are first-come-first serve. During peak usage it will become necessary for you to circle swim with other swimmer.
- When entering a lane with other swimmer, notify them that you will be joining the lane.
- When entering shallow lanes never dive.
- Lifeguards reserve the right to politely ask any member to move lanes at any time.

For more information, please refer to our Pool Schedule or contact us so that we can provide further explanation.

Locks are available for rent ($1) to use on Lockers if you did not bring your own.
Locker are available for day use only. (Items left over night will be removed and placed in lost and found)
Valuables cannot be accepted for safekeeping at front desk.
No Towel Service (please bring your own towel)
No Cell Phone, Camera or Video Equipment of any kind is to be used in the locker room.
Food or Drink of any kind is prohibited in locker room. Plastic water bottles are permitted. No Glass of any kind.